With years of industry experience, we provide high-quality home supplies that meet your needs and exceed your expectations. Trust us for excellence.
To be eligible for a return, items must be unused and in their original packaging. You must initiate the return process within 30 days of receiving your order. Items that have been opened or used cannot be returned unless they are defective or damaged upon arrival. If you are unsure about the eligibility of your item, please contact us for clarification.
To request a return, you must send an email to [email protected]. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. We will respond with instructions on how to proceed with the return. Please allow up to 3 business days for us to respond to your request.
Customers are responsible for all return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. If the item is defective or damaged, we may cover the return shipping costs after reviewing your case. Please keep your shipping receipt until we confirm the return.
Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria. This process typically takes 5-7 business days. If your return is approved, we will process your refund to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process the refund and reflect it in your account.
We do not offer direct exchanges. If you wish to exchange an item for a different size or color, you must return the original item and place a new order for the desired item. This ensures that you receive the correct item in a timely manner. Please follow the return process outlined above for returning your original item.
If you receive an item that is defective or damaged, please contact us within 7 days of receiving the item. Include photos of the damage in your email to help us assess the situation. We will work with you to resolve the issue, which may include a replacement or a full refund, depending on the circumstances.
If you have any questions or concerns regarding our Return and Refund Policy, please reach out to us via email at [email protected]. We are here to assist you and ensure that your experience with cozycorneroffice.com is satisfactory. Thank you for shopping with us.
With years of industry experience, we provide high-quality home supplies that meet your needs and exceed your expectations. Trust us for excellence.